Terms and Conditions
Welcome to Gardener Blackwall. These Terms and Conditions govern your use of our services. By engaging with us, you agree to comply with these terms.
1. Introduction
These terms outline the rules and regulations for the use of Gardener Blackwall's services. By accessing this website or using our services, you accept these terms in full.
2. Services Provided
Gardener Blackwall offers a variety of gardening and landscaping services including:
- Garden design and planning
- Planting and maintenance
- Lawn care
- Irrigation system installation
- Hardscaping services
2.1 Service Availability
We strive to provide our services consistently, but we do not guarantee uninterrupted availability. Service schedules are subject to change based on weather conditions and other unforeseen circumstances.
3. Payment Terms
Payment for our services is required as per the agreed schedule. Below are the payment terms:
- Deposit: A deposit of 30% is required upon acceptance of the service agreement.
- Final Payment: The remaining balance is due upon completion of the services.
- Payments can be made via bank transfer, credit card, or other accepted methods.
3.1 Late Payments
Late payments may incur interest charges and could result in suspension of services until outstanding balances are settled.
4. Cancellation Policy
If you need to cancel or reschedule a service, please notify us at least 48 hours in advance. Cancellations made within 48 hours may be subject to a cancellation fee.
4.1 Refunds
Refunds are processed on a case-by-case basis. If a service is not rendered due to our fault, you may be eligible for a full refund.
5. Client Responsibilities
Clients are expected to:
- Provide access to the property at scheduled times.
- Ensure all necessary utilities are available for the completion of services.
- Communicate any specific requirements or preferences clearly.
5.1 Property Conditions
Clients must inform us of any existing hazards or conditions on the property that may affect service delivery.
6. Intellectual Property
All content provided by Gardener Blackwall such as designs, plans, and documents are the intellectual property of the company and cannot be reproduced without permission.
6.1 Use of Materials
Clients may use received materials solely for the intended purpose and must not distribute them without consent.
7. Limitation of Liability
Gardener Blackwall is not liable for any indirect, incidental, or consequential damages arising out of the use of our services. Our total liability is limited to the amount paid for the services rendered.
7.1 Indemnification
Clients agree to indemnify and hold harmless Gardener Blackwall against any claims arising from the use of our services.
8. Governing Law
These terms are governed by and construed in accordance with the laws of the jurisdiction in which Gardener Blackwall operates.
8.1 Dispute Resolution
Any disputes arising from these terms will be resolved through arbitration in the relevant jurisdiction.
9. Amendments
Gardener Blackwall reserves the right to modify these terms at any time. Clients will be notified of any significant changes, and continued use of services constitutes acceptance of the updated terms.
9.1 Notification of Changes
Changes to terms will be communicated via email or through our official communication channels.
10. Termination
We reserve the right to terminate services with immediate effect if clients violate any of these terms. Termination may result in charges for services rendered up to the termination date.
10.1 Effect of Termination
Upon termination, all rights granted to clients under these terms will cease, and clients must discontinue using any provided materials.
11. Privacy Policy
Your privacy is important to us. Gardener Blackwall collects and uses personal information in accordance with our Privacy Policy, which is incorporated into these terms by reference.
11.1 Data Protection
We implement appropriate measures to protect personal data against unauthorized access or disclosure.
12. Force Majeure
Gardener Blackwall is not liable for any failure to perform obligations due to events beyond our reasonable control, including natural disasters, pandemics, or other unforeseen circumstances.
12.1 Notification of Force Majeure
We will notify clients as soon as possible in the event of a force majeure situation that affects service delivery.
13. Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
13.1 Interpretation
The invalidity of one provision does not affect the validity of other provisions. We will replace any invalid provisions with ones that best match the intent.
14. Entire Agreement
These terms constitute the entire agreement between you and Gardener Blackwall regarding the use of our services and supersede any prior agreements.
14.1 No Waiver
Failure to enforce any provision of these terms does not constitute a waiver of the right to enforce such provisions in the future.
15. Feedback
We welcome feedback on our services. By providing feedback, you grant Gardener Blackwall the right to use it without any restrictions.
15.1 Use of Feedback
Feedback may be used for improving services, marketing, and other business purposes.